HSE Training Exercise – Cost of Cutting Corners
Imagine you are an HSE Advisor working in a medium-sized company that manufactures and delivers essential goods. The business operates under tight deadlines, and every delay can cost the company significant money and damage its reputation.
A piece of equipment breaks down just before a major order is due for delivery. The repair cost from an external contractor is estimated to be $500 USD and could delay the shipment by a day. An employee, John, decides to take matters into his own hands. Without proper training or authorization, John attempts to fix the equipment himself to avoid the delay and save the company money.
Unfortunately, during the repair, John pinches his finger, causing an injury. It’s not a severe injury, but it’s enough to warrant medical attention. John’s intentions were good — he wanted to help the company deliver the goods on time and avoid extra costs.
Business Owner’s Reaction
The business owner learns about the incident and faces conflicting thoughts:
- Gratitude:
- He appreciates John’s initiative and quick thinking.
- He is relieved the goods were delivered on time and $500 USD was saved.
- Desire to Hide the Incident:
- He worries that reporting the incident might lead to downtime, investigations, or fines.
- He fears it could hurt the company’s safety reputation or delay future work.
- Conflicted Response:
- Part of him wants to thank John publicly for saving the day.
- But he also knows that safety rules were broken and this kind of behavior sets a dangerous precedent.
Employee’s Perspective (John)
- Loyalty: He wanted to help the company succeed.
- Fear: He’s worried about being blamed or disciplined for taking unsafe action.
- Dilemma: Should he hide his injury to avoid getting into trouble or causing issues for the company?
Exercise Instructions for HSE Advisors
- Divide into Groups:
- Each group represents a different stakeholder:
- HSE Advisor
- Business Owner
- Employee (John)
- Each group represents a different stakeholder:
- Discussion Points for Each Group:
- HSE Advisors:
- How do you balance the company’s need for efficiency and profit with the priority of safety?
- What would you say to the business owner to explain why this incident needs to be reported and addressed?
- Business Owners:
- How do you recognize the employee’s efforts while ensuring safety standards are upheld?
- What are the long-term consequences of ignoring this incident?
- Employees:
- Why did you feel the need to take this action?
- How would you respond if asked to hide the incident?
- HSE Advisors:
- Role-Play Exercise:
- Conduct a role-play where the HSE Advisor discusses the incident with the Business Owner and John.
- Explore the dilemmas, emotions, and potential outcomes of hiding or reporting the incident.
- Debrief:
- Discuss as a group:
- What is the right course of action?
- What are the consequences of prioritizing short-term gains over safety?
- How can HSE and business goals align to prevent these dilemmas?
- Discuss as a group:
Key Learnings
- The Safety vs. Business Dilemma:
- Highlight that these conflicts exist in real-life scenarios. Balancing profitability and safety is a challenge for all businesses.
- Long-Term Thinking:
- Cutting corners may save time or money today, but ignoring safety can lead to injuries, fines, reputational damage, and even business closure in the long run.
- Promoting a Safety Culture:
- A strong safety culture encourages employees to act safely, report incidents, and avoid taking risks — even under pressure.
- Communication and Leadership:
- HSE Advisors must clearly communicate with business leaders about the importance of safety compliance and the hidden costs of unsafe practices.
Conclusion
Safety and business success are not mutually exclusive. By addressing these dilemmas openly, you can help create a workplace where employees are safe, business goals are met, and long-term success is achieved.